Thank you for choosing our services and products. We are committed to providing high-quality solutions tailored to your needs. This Refund Policy outlines the terms and conditions under which refunds are processed for the services and products we offer.
Services Refund Policy
- Consultation and Implementation Services
- After scheduling a consultation via Zoom, we work closely with you to understand your specific requirements and implement the agreed-upon solution.
- Payment for services is due only after a live test of the solution is conducted in your presence and its functionality is confirmed to your satisfaction.
- Once the service is delivered, tested, and accepted, no refunds will be issued.
- Live Integration Support
- For services requiring live integration support, the same refund policy applies: no payment is required until the live integration is successfully tested and approved by you.
- After approval, no refunds will be issued.
Product Refund Policy
- Physical Products
- Payments for physical products are made on a cash-on-delivery (COD) basis.
- Once the product is delivered and accepted, no refunds will be provided.
- Digital Products (e.g., JSON Files)
- Due to the nature of digital products, all sales are final once payment is made.
- No refunds will be issued for digital products after purchase.
- However, we are committed to ensuring you can effectively use the purchased digital files. If you face any challenges in implementation, you may schedule a support call with us at no additional cost to assist you.
General Conditions
- Refunds will not be issued for products or services that have been fully delivered and accepted.
- If a service or product is not delivered as agreed upon, we encourage you to contact us immediately to address any concerns or discrepancies.
- Our goal is to ensure complete satisfaction and transparency in every interaction.
Contact Us
If you have any questions or need further clarification regarding our refund policy, please contact us:
- Email: hi@shop.acquisitionrealm.com
- Support Hours: 12/7
By engaging with our services or purchasing our products, you acknowledge and agree to the terms of this Refund Policy.
